As a company that offers home- and community-based services to people with developmental disabilities, OPG, Inc. gets accredited every four years by an agency approved by the State of Indiana. Being accredited means that we have been recognized as meeting a certain set of standards for quality. OPG chose to be accredited through the Council on Quality and Leadership (CQL) because their person centered values closely matched ours. OPG has been accredited by CQL since 2011, and 2023 is an accreditation year.
Accreditation is a time when we reflect on what we are doing and how we are doing it, then use what we learn to improve. If you would like to know more about accreditation, check out the following video:
“Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities.”https://www.c-q-l.org/about-us/
If you would like to know more about the CQL, watch the following video:
CQL offers several tools to help organizations evaluate the quality of the services they provide and determine the degree to which person-centered planning results in person-centered outcomes. The two OPG, Inc. refers to most are The Basic Assurances (R) and the Personal Outcome Measures (R) Interview.
The Basic Assurances (R)
“The Basic Assurances® is a tool to evaluate the essential, fundamental, and non-negotiable requirements of all human service organizations and system…Through 10 factors, 46 indicators, and hundreds of probes, the Basic Assurances® provide organizations with guidance for ensuring that systems translate into actual practices to positively impact the lives of people with intellectual and developmental disabilities, and psychiatric disabilities.”https://www.c-q-l.org/tools/basic-assurances/
OPG, Inc. monitors Basic Assurances annually, and performs an intensive self-assessment during accreditation years using this tool.
Personal Outcome Measures Interviews